In 2020 Pieta delivered over 52,000 hours of intervention and bereavement counselling. They managed over 70,000 crisis support calls and texts through our 24 freephone helpline and directly supported over 600 households devastated by the loss of a loved one by suicide. Everything is free of charge and Pieta staff are fully qualified, providing a professional one-to-one therapeutic service for people who are experiencing suicidal ideation, people who have attempted suicide and people who are engaging in self-harm. A doctors referral or a psychiatric report is not required.