With your help, in supporting Team NEA through a donation, National Energy Action Charity can continue to help people like John, who 'lived alone in what was described by his social worker as "an unsafe and freezing cold environment". He had been hard to engage with and felt isolated after being stuck at home for so long. The social worker noticed, when they entered his home, that it was very cold. John was wearing a coat and a housecoat indoors to keep warm. He would also sleep downstairs on a chair with a duvet. His phoneline and telecare were not working, along with his gas. There was no food in his cupboards either, he was living off a few packets of noodles which he had left. As well as arranging for a number of support measures, his social worker referred him to NEA and we were able to arrange for a new central heating system including asbestos removal to be installed free of charge, making his home warmer and safer.