My Mum passed away in September this year and it is still a shock to our family, something we didn’t expect to happen. Watford General Hospital did a brilliant job in looking after my Mum up until her very last moments.  They showed kindness and compassion and that’s something we appreciate very much. Due to covid -19 we weren’t allowed to be with my Mum in her final hours, and for all the other families going through this I find it important that their loved ones have someone to hold their hand until the end.