Withdrawing donations from your
Crowdfunding page
Have your funds at your fingertips and learn how easy it is to withdraw what you’ve raised.
Everything you need to know
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Funds are available to withdraw 14 days after launching your page.
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To withdraw what you’ve raised so far, all you need to do is head to the ‘Funds’ tab on your Page.
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It takes 4-6 working days for the funds to reach you after requesting a withdrawal.
Available funds: Here is the amount ready for you to withdraw. Not all donations made to your page will be shown here, as it takes up to 3 days for the money from each donation to reach us. But don’t worry, you’ll be able to withdraw all your funds once we have processed them successfully.
Eg: You have £100 on your Page, (10 supporters, donating £10 each). Eight of these donations have been processed, so your available balance will be shown as £80 (minus our small card processing costs).
Raised since last withdrawal: This amount reflects the donations made to your page since your last withdrawal.
Total raised: This amount relates to the overall total raised on your page from launch date to now.
Your Withdrawals
When funds have been paid to you, the status of your payment will change to ‘Paid’. We make payments via BACs transfer, so they can take 2-3 working days to reach you once paid.
Payment timeframe
The timeframe below details when you should expect to receive the funds you’ve withdrawn, depending on which payment method you’ve chosen:
UK bank account: 4 – 6 working days
Fees
JustGiving has a 0% platform fee on donations made through the site, donors have the option to add a voluntary contribution on top of their donation instead. This voluntary contribution is reinvested in to ensuring our users have a seamless and enjoyable experience using our platform.
No, your page will always reflect the total amount you’ve raised.
At the moment, you can only withdraw everything you’ve raised so far.
You’ll need to wait until the current withdrawal is paid before you can request another.
