Here for you | More resources

Table of Contents

Immediate help

Immediate help
Organisation	Description	Contact
NHS Non-Emergency	If you think you need medical help right now, 111 online can tell you what to do next.	Call 111 Visit the NHS Website
Samaritans	Mental health support, 24 hours a day, 365 days a year.	Call 116 123 Visit the Samaritans Website
CALM	Mental health and suicide helpline open daily from 5pm to midnight.	Call 0800 58 58 58 Visit the Calm Website
NHS Emergency	Call 999 in a medical or mental health emergency, or if someone's seriously ill, injured, or their life is at risk.	Call 999 Visit NHS Website
Refuge	Help for survivors in overcoming physical, emotional, financial and logistical impacts of domestic abuse.	Call 0808 2000 247 Visit the Refuge Website
Shout	Free 24/7 text support for anybody struggling with their mental health.	Text 85258 Visit the Shout Website

Financial support

Financial support
Organisation	Description	Contact
turn2us	Practical help for people who are struggling financially.	Visit the turn2us Website
The Money Charity	Education and advice to help achieve financial wellbeing.	Phone: 0207 062 8933 Visit the Money Charity Website
TaxAid	Tax affair assistance for people on low income.	Phone: 0345 120 3779 Visit the Tax Aid Website
Debt Advice Foundation	Free, confidential advice on any aspect of debt.	Phone: 0800 043 40 50 Visit the Debt Advice Foundation Website
National Debtline	Free debt advice to people across the UK.	Phone: 0808 808 4000 Visit the National Debt Line Website
Christians Against Poverty	Financial advice and life skills to those living in poverty.	Phone: 01274 760720 Visit the Christians Against Poverty Website
Money Helper	Online, phone, or face-to-face guidance on money and pensions.	Phone: 0800 138 7777 Visit the Money Helper Website
Business Debt	Free debt advice for small businesses across the UK.	Phone: 0800 197 6026 Visit the Business Debt Line Website
Mental Health & Money	Clear, practical advice and support for people experiencing issues with mental health and money.	Phone: 07701 342744Visit the Mental Health and Money Website
Money Saving Expert	Top financial support and advice from Money Saving Expert, Martin Lewis.	Visit the Money Saving Expert Website
Action Fraud	The UK’s national reporting centre for fraud and cybercrime in England, Wales, or Northern Ireland.	Phone: 0300 123 2040 Visit the Action Fraud Website
Phone-paid Services Authority	UK regulator for content, goods and services charged to a phone bill.	Phone: 0300 303 0020 Visit the Phone Paid Services Authority Website
Policy in Practice	Government-supported Benefit and Budgeting calculator helping people find out what support they may be eligible for.	Phone: 0330 088 9242 Visit the Policy in Practice Website
Skills Enterprise	Community organisation in East London supporting local residents to learn new skills, improve their wellbeing, find employment, and more.	Phone: 07483 305 683 Visit the Skills Enterprise Website
Citizens Advice - Debt & Money	National charity and network of local charities offering confidential advice.	Visit the Citizens Advice Website
Ofgem	Great Britain’s independent energy regulator working to protect energy consumers.	Visit the ofgem Website
Consumer Council for Water	The independent voice for water consumers in England and Wales, providing free advice and support to help people resolve complaints against their water company or retailer.	Phone: 0300 034 2222 Visit the Consumer Council for Water Website
Citizens Advice - Water Bills	For advice on managing your water bill.	Visit the Citizens Advice Website
Citizens Advice - Council Tax	Advice on managing your council tax. You might be able to pay less council tax or not pay it at all depending on your circumstances.	Visit the Citizens Advice Website

Cost of living support

Cost of living support
Organisation	Description	Contact
Trussell Trust	Emergency food and support to people locked in poverty.	Phone: 0808 2082138 Visit the Trussel Trust Website
Pecan	Pecan exists to ensure that no one in Southwark goes hungry.	Phone: 0207 732 0007 Visit the Pecan Website
Shelter	One-to-one, personalised help with housing issues and homelessness.	Phone: 0344 515 2000 Visit the Shelter Website
Crisis	Expert help to find safe housing, gain new skills, and acquire wellbeing and safety advice at their Skylight centres.	Visit the Crisis Website
City Harvest	Free surplus food to families in need.	Visit the City Harvest Website
Big Help Project	Support through providing food, poverty assistance, personal debt advice, and affordable housing.	Phone: 0808 275 9925 Visit the Big Help Project Website
Centrepoint	Housing and support for young people regionally in London, Manchester, Yorkshire and more.	Phone: 0808 800 0661 (Monday-Friday, 9am-5pm) Visit the Centrepoint Website
Housing Justice	Partnership with churches and community groups to help provide those experiencing homelessness with safe and stable homes.	Visit the Housing Justic Website
Porchlight (Kent)	Help for people living on the streets in supported housing and local communities.	Phone: 0800 567 7699 Visit the Porchlight Website
Citizens Advice (rent arrears)	Advice on dealing with rent arrears.	Visit the Citizens Advice Website
Salvation Army	Practical support and services to all who need them.	Visit the Salvation Army Website
FareShare	Surplus food redistributed to charities that turn it into meals.	Phone: 020 7394 2468 Visit the FareShare Website

Mental health support

Mental health support
Organisation	Description	Contact
SANE	Leading UK mental health charity improving quality of life for anyone affected by mental illness.	Phone: 0300 304 7000Visit the SANE Website
Papyrus	Mental health and emotional wellbeing advice and resources for young people.	Phone: 01925 572 444 Visit the Papyrus Website
Mind	Advice and support to empower anyone experiencing a mental health problem.	Phone: 0300 123 3393 Visit the Mind Website
Shout	Free 24/7 text support for anybody struggling with their mental health.	Phone: 85258 Visit the Shout Website
Saneline	National mental health helpline with specialist emotional support, guidance and information to anyone affected by mental illness.	Phone: 0300 304 7000Visit the Saneline Website
Rethink	Network of local mental health groups, services and expert information.	Phone: 0808 801 0525 Visit the Rethink Website
Action for Happiness	Face-to-face community meetings to learn evidence-based skills for happier living.	Visit the Action for Happiness Website
Together	Wide variety of support for support in the personal and practical impacts of mental health issues.	Visit the Together Website
YoungMinds	Mental health support and guidance for young people and their parents.	Visit the YoungMinds Website
Mental Health Foundation	Community and peer programmes to help communities, families and individuals live mentally healthier lives	Visit the Mental Health Foundation Website

Caring for others

Caring for others
Organisation	Description	Contact
Carers UK	Support of all types for the 6.5 million carers across the UK.	Phone: 020 7378 4999 Visit the Carers UK Website
Sue Ryder	Support for people living with a terminal illness, neurological condition, or who have lost someone	Visit the Sue Ryder Website
Evelina London	A range of services from antenatal diagnosis through to childhood, into adolescence and on into adult life.	Phone: 020 7188 7188 Visit the Evelina London Website
Alzheimer's Society	Extensive support services for people affected by dementia	Visit the Alzheimer's Society Website
DrugFAM	Professional support for families, friends, and carers who are struggling to cope with a loved one's addictions.	Phone: 0300 888 3853 Visit the DrugFAM Website
Age UK	Free information, advice, and services to help people in later life with topics as diverse as claiming benefits to care homes.	Phone: 0800 055 6112 Visit the Age UK Website

Bereavement and loss support

Bereavement and loss support
Organisation	Description	Contact
Cruse Bereavement	Support for people grieving, when they need it.	Phone: 0808 808 1677 Visit the Cruse Bereavement Website
Sands	Support for anyone affected by pregnancy loss and the death of a baby.	Phone: 0808 164 3332 Visit the Sands Website
Support After Suicide	Appropriate and timely support for people bereaved by suicide.	Visit the Support After Suicide Website
Tommy's	The UK's largest charity researching the causes and prevention of pregnancy complications.	Visit the Tommy's Website
Cruse Bereavement Scotland	Support for everyone going through grief of all types.	Visit the Cruse Bereavement Scotland Website
Child Death Helpline	Helpline for parents who have lost a child of any age, under any circumstances.	Phone: 0800 282 986 Visit the Child Death Helpline Website
Child Bereavement UK	Help for children, young people, parents, and families for when a child grieves or when a child dies.	Phone: 0800 02 888 40 Visit the Child Bereavement UK Website
SAMM	Wide range of peer support services to people bereaved by murder and manslaughter.	Phone: 0121 472 2912 Visit the SAMM Website
UK SOBS (after suicide)	Peer-to-peer support for people over the age of 18 impacted by suicide loss in the UK.	Phone: 0300 111 5065 Visit the UK SOBS Website
The Bereavement Register	A register helping to stop unwanted direct mail to the deceased.	Phone: +44 (020) 7089 6403 Visit the Bereavement Register Website
Road Peace	Information and support services for people bereaved or seriously injured in road crashes.	Phone: 8001601069 Visit the Road Peace Website
The Miscarriage Association	Support and information to anyone affected by the loss of a baby in pregnancy,	Phone: 01924 200799 Visit the Miscarriage Association Website
Care for the Family	Help and support for parents experiencing bereavement or familial issues.	Phone: 029 2081 0800 Visit the Care for the Family Website
UK Government \| Support with funeral costs	You may be able to get a Funeral Expenses Payment.	Visit the UK Government Website
Grief Encounter	Free, professional, and specialist bereavement support	Phone: 0808 802 0111 Visit the Grief Encounter Website

Health support

Health support
Organisation	Description	Contact
Cancer Support UK	Practical and emotional support to people with cancer, during and after the treatment period.	Phone: 020 3983 7616 Visit the Cancer Support Website
With You	Help and advice for achieving goals related to stopping the use of drugs or alcohol.	Visit the With You Website
Cystic Fibrosis Trust	Helpline, financial support, and more for people and their families affected by cystic fibrosis.	Phone: 0300 373 1000 Visit the Cystic Fibrosis Trust Website
Headway	Support and resources for people living with a head or brain injury.	Phone: 0808 800 2244 Visit the Headway Website
Motor Neurone Disease Association	Research and support for people with MND and their families and carers.	Phone: 0808 802 6262 Visit the MNDA Website
Turning Point	Health and wellbeing services, including mental health, drug addiction, learning disabilities, and complex needs.	Visit the Turning Point Website
NHS: Help with Drug Addiction	Help, support, and treatment for drug addiction by the NHS.	Visit the NHS Website
Relate	Counselling services, online therapy, and LiveChat services for couples, families, young people, and individuals.	Visit the Relate Website

Disability and accessibility support

Disability and accessibility support
Organisation	Description	Contact
Scope	Practical advice and emotional support to people with disabilities and their loved ones.	Phone: 0808 800 3333 Visit the Scope Website
Sense	Free and impartial information about living with complex disabilities, including deafblindness.	Phone: 0300 330 9256 Visit the Sense Website
RNIB	Support for people who are blind and partially-sighted.	Phone: 0303 123 9999 Visit the RNIB Website
Mencap	Support for people with learning disabilities, and their families and carers.	Phone: 0808 808 1111 Visit the Mencap Website
Downs Syndrome Association	Training and support for individuals at every stage of their lives, from ‘Tell It Right’ training for maternity professionals, to online training, workshops and parent carer meetings.	Phone: 0333 1212 300 Visit the Downs Syndrome Association Website
Cerebral Palsy	Support for children and adults affected by cerebral palsy and their families.	Visit the Cerebral Palsy Website
Epilepsy	Helplines and support groups for people affected by epilepsy	Phone: 0808 800 5050 Visit the Epilepsy Action Website
Headway (Head Injury)	Helpline, advice, and online communities for people affected by brain cancer	Phone: 0808 800 2244 Visit the Headway Website
National Autistic Society	In-depth advice and guidance for the challenges faced by people with autism and their families.	Phone: 0207 833 2299 Visit the National Autistic Society Website
Stroke Association	Local, telephone, and online support for life after experiencing a stroke	Phone: 0303 3033 100 Visit the Stroke Association Website
Diabetes UK	Online and phone support and advice for people affected by diabetes	Phone: 0345123 2399 Visit the Diabetes UK Website
MS Society	Resources and support for people living with multiple sclerosis	Phone: 0808 800 8000 Visit the MS Society Website
Alzheimer's Society	Support professionals and local services for anyone living with dementia and their carers	Phone: 0333 150 3456 Visit the Alzheimer's Society Website
Parkinson's	Information and support for managing symptoms of Parkinson's.	Phone: 0808 800 0303 Visit the Parkinson's Website
Leukaemia Care	Information, advice, and support via counselling and other resources for people with a recent leukaemia diagnosis.	Phone: 08088 010 444 Visit the Leukaemia Care Website
British Heart Foundation	Information and support for people facing heart or circulatory conditions, tests, or treatments.	Phone: 0300 330 3311 Visit the British Heart Foundation Website
British Dyslexia Association	Helpline, assessments, and other services for people with dyslexia.	Visit the British Dyslexia Association Website
Find a Voice	Resources for parents, teachers, and language therapists, including free-of-charge communication equipment loans, resource library, and more.	Visit the Find a Voice Website
Special Effect	Charity specialising in helping physically disabled people, specifically children, play video games.	Phone: 01608 810 055Visit the Special Effect Website
TalkBack	Autism and learning disability services to people, providing the opportunity for continued personal development.	Visit the TalkBack Website

Discrimination and harassment support

Discrimination and harassment support
Organisation	Description	Contact
Refuge	Specialist support for women and children experiencing domestic violence.	Phone: 0808 2000 247 Visit the Refuge Website
Galop	Support and services for people in the LGBT+ community experiencing abuse or hate.	Phone: 0800 999 5428 Visit the Galop Website
SurvivorsUK	National online helpline for boys, men, and non-binary people aged 13+ who have experienced sexual violence.	Phone: 02035983898 Visit the Survivors UK Website
Stop Hate UK	Independent support and resources for those affected by hate crime.	Phone: +44 113 293 5100 Visit the Stop Hate UK Website
National Stalking Helpline	Online tools and resources for people who believe they may be being stalked.	Phone: 0808 802 0300 Visit the National Stalking Helpline Website
Support Line	Emotional support for children and adults who are isolated, at risk, or victims of any form of abuse.	Phone: 1708765200 Visit the Support Line Website
Women's Aid	Chat, forum, and resources for women survivors of domestic violence.	Visit the Women's Aid Website
Victim Support	Help for anyone affected by crime, including those who experience it directly and their friends and family.	Phone: 08 08 16 89 111 Visit the Victim Support Website
Hourglass	Helpline and services for older people feeling threatened or unsafe at home.	Phone: 0808 808 8141 Visit the Hourglass Website
Rape Crisis	Help and support after rape, sexual assault, sexual abuse or any form of sexual violence.	Phone: 0808 500 2222 Visit the Rape Crisis Website
Ditch the Label	Support for people aged 12-25, from bullying and mental health to identity and relationships.	Phone: 01273 201129 Visit the Ditch the Label Website
Changing Faces	Supporting for everyone with a visible difference, including scar, mark, or condition on the face or body.	Phone: 0300 012 0275 Visit the Changing Faces Website
Family Lives	Local parenting support, resources, courses and more for families of all types.	Phone: 0808 800 2222 Visit the Family Lives Website
LGBT Foundation	Support and advice for people who identify as lesbian, gay, bisexual, and trans	Phone: 0345 3 30 30 30 Visit the LGBT Foundation Website
SARI (Stand Against Racism & Inequality)	Free and confidential support for anyone who is a victim of hate crime.	Phone: 117 942 0060 Visit the SARI Website

Youth support

Youth support
Organisation	Description	Contact
Young Lives vs Cancer	Support for young adults aged 16-24 who have been diagnosed with cancer and their families.	Phone: 0300 330 0803 Visit the Young Lives vs Cancer Website
CCLG	Information for all families affected by childhood cancer.	Phone: (0)333 050 7654 Visit the CCLG Website
Make-A-Wish	Life-changing wishes granted for children experiencing critical illnesses.	Phone: 0118 304 3368 Visit the Make a Wish Website
NSPCC	Advice and support for parents on children's mental health and what to do if you're worried about a child.	Phone: 0808 800 5000 Visit the NSPCC Website
End Youth Homelessness	Support and services for young people experiencing homelessness, including accommodation and more.	Phone: 020 7423 6865 Visit the End Youth Homelessness Website
HumanKind	Drug and alcohol focused recovery services for young people.	Phone: 01325 731 160 Visit the HumanKind Website
The Prince's Trust	Courses, grants, and mentoring opportunities to help young people start a career.	Phone: 0800 842 842 Visit the The Prince's Trust Website

General and other support

General and other support
Organisation	Description	Contact
Citizen's Advice	Free, confidential and impartial advice on money and debt, work, benefits, consumer rights and more.	Phone: 0800 144 8848 (England) Visit the Citizens Advice Website
St John Ambulance	Advice to help deal with a range of common accidents and conditions requiring first aid.	Phone: 0370 0104 950 Visit the St John Ambulance Website
Alcoholics Anonymous	Helplines and meetings for people having trouble with alcoholism.	Phone: 0800 917 7650 Visit the Alcoholics Anonymous Website
BetKnowMore	Services and support to help people take back control of their life from gambling	Phone: 0800 066 4827 Visit the Bet Know More Website
Gamblers Anonymous	A fellowship of men and women who share their gambling experience, strength, and hope with each other.	Phone: 0330 094 0322 Visit the Gamblers Anonymous Website