For the first time in our 28-year history, PAPYRUS is launching an emergency appeal to keep HOPELINE247 running through the night. Without urgent support, we may be forced to make the devastating decision to cut back our services.

Every three minutes, a distressed young person contacts HOPELINE247, our suicide prevention helpline. These calls, texts, and messages come during their darkest hours—often in the middle of the night, when other services aren’t available to them.

Since extending HOPELINE247 to a 24/7 service last year, demand has surged. In 2024 alone, we had 12,000 life-saving interactions during the night and saw a 66% increase in the number of young people seeking help through our webchat service. These numbers tell us how vital our work is, but rising costs and a sharp decline in donations across the charity sector have brought us to a critical moment.

Right now, someone is on the phone contacting one of our professional advisers. Your donations to our emergency appeal will directly fund HOPELINE247, ensuring we can answer calls, texts, and messages from a young person seeking hope, no matter what time it is.

Together, we can ensure that no young person feels alone with thoughts of suicide.

Please, give what you can and help us continue to be here for life.

Thank you