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MORE THAN JUST TRANSPORT - Supporting the community since 1982
Our total impact in 22-23 was supporting 63,323 passengers stay connected....WOW. Our aim is to provide adapted transport for those living with long term conditions, those with mobility challenges and anyone who needs an extra hand to get out and about, our transport offers a safe mode of travel with trained drivers that offer a door-through-door service.
We are also providing more shared trips over longer journeys in our Euro 6 and EV vehicles, reducing traffic and CO2 emissions in the Lothians. We provide adapted transport with our highly trained drivers all year round.
The Scottish Government’s first national strategy to tackle social isolation and loneliness and build stronger social connections (2018). Priority 4
Support an infrastructure that fosters connections, which includes transport: “Accessible transport is vital to people being able to meet face-to-face and stay socially active, particularly for those in rural areas or later in life.”
What is it important to you when using services?
81% said seeing people and not being isolated, 87% said feeling safe when traveling.
"DAR is a very dependable service making my life so much better and enjoyable" 2023
" DAR is a lifeline" I am in a power chair which makes it very difficult to get out without DAR”
HcL Feedback
"The service is excellent. My driver is amazing, he goes above and beyond to help. The service helps me to stay independent getting my shopping but is also great for socialising”.
"Thank you for an excellent bus service, I enjoy the company of the other passengers and just travelling round the houses as we pick others up”.
"This service is essential to me for shopping. The drivers are very helpful. I am disabled and have a blue badge for when I need this when being taken to hospital to visit my husband and appointments by my family and friends."
"It is good to meet with others on the transport-to listen and share with others. Without HcL my travels would be limited"
" This service is a lifeline; I am in a power chair which makes it very difficult to get out and about without Dial-a-ride."