We’re here to support you.
Access specialised Australia and New Zealand services and resources for you or someone you know.
We work closely with thousands of amazing charities and are committed to helping you get the support and care you need.
Browse this page for specialised charity support and other resources and programmes provided for you or someone you know.
For more help, visit our Help page or reach out to our team, and we’ll happily point you in the right direction.
TABLE OF CONTENTS
Help in emergencies
Call for urgent help from police, fire, or ambulance services.
Triple Zero
AUSTRALIA
Australia’s primary national emergency services telephone number.
Emergency 111
NEW ZEALAND
New Zealand’s primary national emergency services telephone number.
Immediate Help
Access emergency services and assistance.
Salvation Army
AUSTRALIA
Access a range of social services, including emergency relief, homelessness services, and support.
Kids Helpline
AUSTRALIA
Free and confidential counselling services for young people with support in mental health, relationships, and safety.
Samaritans
NEW ZEALAND
24/7 crisis help line for people experiencing loneliness, depression, despair, distress or suicidal feelings.
Call Samaritans at0800 72 66 66
Youthline
NEW ZEALAND
Free helpline and text service for young people and their families struggling with mental health or other issues.
Financial Support
Get information and support for financial hardship and wellbeing.
Wesley Mission
AUSTRALIA
Financial counselling and other services for people who are homeless or at risk of becoming homeless.
Good Shepherd
AUSTRALIA
Free, confidential, and ongoing support for people who have experienced financial abuse.
Money Mentors
NEW ZEALAND
Personal budgeting and financial education hub to help people improve their personal finances.
MoneyTalks
NEW ZEALAND
Support for people through local foodbanks, work and income entitlements, and managing money.
Cost of Living Support
Access help from charities specialising in food distribution, homelessness, and housing support.
The Smith Family
AUSTRALIA
Help for disadvantaged Australian children to get the most out of their education and create better futures.
Anglicare
AUSTRALIA
Food parcels available at Food and Financial Assistance offices, packed to the individual’s requirements.
Love Soup
NEW ZEALAND
Food assistance, free community meals, and more for communities in New Zealand’s North Island.
Auckland City Mission
NEW ZEALAND
Permanent and sustained housing, nutritious food, and physical and mental health support.
Mental Health Support
Get emotional support, guidance, and tools to support your mental health.
Beyondblue
AUSTRALIA
A wealth of support and resources for anyone feeling anxious or depressed.
MensLine
AUSTRALIA
Free 24/7 telephone or online support for men with concerns about mental health, anger management, and more.
Lifeline
NEW ZEALAND
Free helpline & text services with 24/7 confidential support from highly trained staff and volunteers.
Mental Health Foundation
NEW ZEALAND
Mental health and wellbeing information and support for people going through a difficult time.
Caring for Others
Access resources and services that help you care for the people close to you.
Dementia Australia
AUSTRALIA
Information, education, counselling and support to people living with dementia and families and carers of people with dementia.
Epilepsy Action Australia
AUSTRALIA
Services, education, training, and support for those with epilepsy.
Carers New Zealand
NEW ZEALAND
Services, support, resources, and other information for carers of all types.
Age Concern New Zealand
NEW ZEALAND
Support for older New Zealanders to gain access to the services and help they need.
Bereavement and Loss Support
Get help from specialists that focus in supporting people after loss.
Grief Australia
AUSTRALIA
Evidence-informed counselling, training, and research to help those going through grief.
SANDS Australia
AUSTRALIA
24/7 phone support for bereaved parents, their families, and their friends after infant loss.
Grief Centre
NEW ZEALAND
Support through all forms of loss and grief for children, youth, adults, and families.
Sands New Zealand
NEW ZEALAND
Support for families who have experienced the death of a baby at any stage during or after pregnancy.
Health support
Get specialised resources for cancer, addiction, and other health-related support.
Leukaemia Foundation
AUSTRALIA
Care, accommodation, transport, and emotional support for people living with blood cancer, their families and carers.
Cystic Fibrosis Australia
AUSTRALIA
Support and services to people with Cystic Fibrosis (CF) and their carers and families.
Heart Foundation New Zealand
NEW ZEALAND
Education, resources, and support to prevent and manage heart disease.
Pinc&Steel Cancer Rehabilitation Foundation
NEW ZEALAND
Programs for people affected by any type of cancer and in all stages of treatment and recovery.
Visit the Pinc and Steel Cancer Rehabilitation Foundation website
Disability and Accessibility Support
Access information and help for people and families affected by a range of disabilities.
Guide Dogs Australia
AUSTRALIA
Support for people with vision impairment with guide dogs, mobility training, and other resources.
Autism Spectrum Australia
AUSTRALIA
Services for people on the spectrum and their families to meet specific needs of each individual.
Mobility Dogs
NEW ZEALAND
Specially-trained dogs to help disabled New Zealanders with individual and unique needs through practical support and companionship.
Lifewise
NEW ZEALAND
Services to help older people and those living with disabilities lead independent lives in their own home.
Support against violence and discrimination
Support and advice for people experiencing discrimination, violence, harassment, or hate.
1800RESPECT
AUSTRALIA
Services to help older people and those living with disabilities lead independent lives in their own home.
Centre Against Violence
AUSTRALIA
Free, specialist family intervention services and short term case management to any one experiencing a family violence crisis.
Shine
NEW ZEALAND
A range of services and programs to support safety and wellbeing, promote non-violence, and respond effectively to family violence.
Safe to Talk
NEW ZEALAND
24/7 help and information for people seeking help with issues related to sexual harm, including contact with a trained specialist.
Youth support
The Smith Family
AUSTRALIA
Help for disadvantaged Australian children to get the most out of their education and create better futures.
Barnardos Australia
AUSTRALIA
Tools and support for young people and families to cope with life’s challenges.
Camp Quality NZ
NEW ZEALAND
Support for children living with cancer and their families through camps, recreational activities, and other support services.
KidsCan
NEW ZEALAND
Help for kids experiencing hardship through food, jackets, shoes, and health products.
Indigenous & cultural support
NACCHO
AUSTRALIA
Aboriginal community controlled health services and medical Services in each state and territory.
Well Mob
AUSTRALIA
Online resources for the social and emotional wellbeing of Aboriginal and Torres Strait Islander communities.
13 YARN
AUSTRALIA
24/7 national crisis support line for Aboriginal and Torres Strait Islander people.
Huia Mai
NEW ZEALAND
Māori-led support services for the needs of whānau Māori and all other whānau seeking support.
Suicide prevention
Suicide Call Back Service
AUSTRALIA
Free nationwide service providing 24/7 phone and online counselling to people facing thoughts of suicide or are affected by suicide.
Lifeline
AUSTRALIA
24/7 crisis support and suicide prevention services, as well as welfare programs, Indigenous support services, and more.
Life Matters Suicide Prevention Trust
NEW ZEALAND
Peer support for people in mental distress, plus bereavement support to whānau who have experienced a suicide.
Lifeline Suicide Crisis Helpline
NEW ZEALAND
Free, 24-hour phone service operated by trained practitioners for anyone thinking about suicide.
Additional Support
Qlife
AUSTRALIA
Anonymous and free LGBTI peer support and referral for people in Australia.
Butterfly Foundation
AUSTRALIA
Free and confidential support for anyone concerned about eating disorders or body image.
Counselling Online
AUSTRALIA
24/7 free and confidential service supporting people across Australia affected by alcohol or drug use.
Outline
NEW ZEALAND
Free phone support for trans and non-binary people in Auckland and specialist counselling for people across Aotearoa.