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Analytics & insight

Likes: Graph analytics, algorithms & Dan Ariely

The analytics & insight team are award-winning thought leaders in their field, with a scientific approach to the world of giving. They collaborate with top UK academics and industry professionals, focusing on how we can use advanced machine learning, psychology and big data to increase generosity.

Content & social media

Likes: Avocados, pop bangers & big hair

The content & social team bring our brand to life. Whether writing product copy, a blog or updating our Facebook and Twitter, they’re here to make sure we communicate clearly and continue to inspire fundraisers and charities with original stories and ideas.

Customer support

Likes: Sunny holidays, festivals & tea

The experts on all things JustGiving, our customer support team are much more than a helpdesk. Cheerful and passionate about helping people support the causes they care about, the CS team offer personalised advice to customers, and take a proactive approach to giving feedback to the business.

Design

Likes: Trainers, denim & gifs

Our resident creatives turn our ideas into consistent, mobile-responsive, awesome looking products. They’re full of original, imaginative ideas, with an obsessive eye for detail, an abundance of artistic talent and a worrying preoccupation with what they put on their feet.

Finance

Likes: Spreadsheets, football & bad animations

With less focus on traditional accounting and more on business development, the finance team is integral to the strategic evolution of JustGiving. Dealing with money that’s heading off to do amazing things, the team delivers a best-in-class service both internally and to our clients.

Marketing

Likes: Sci-fi, running & wedding plans

A small, forward-looking band of marketers with a growth hacking, try everything, nothing is impossible attitude. The team is always thinking about how we can attract new users and keep them coming back as we take the platform into multiple new markets.

Partnerships

Likes: Living in London & travelling the world

The partnerships team are the driving force behind growth at JustGiving, spreading the word about what we do to charity, corporate, event and technology partners. They provide expert advice and analysis to help partners raise more, ensuring we’re known globally as fundraising specialists.

People team

Likes: A good poached egg & a daily lunge

The people team take our culture seriously. They bring in exceptional people and are always looking for innovative ways to help JG’rs share their skills and learn from each other. Focussed and highly creative, they’re more interested in fuelling momentum than writing policies and procedures.

Product

Likes: Burritos, magnets & moving fast

Working across the business and pulling all our teams together, the product managers are focused on building the best possible experience for all our customers. Testing ideas and learning quickly, they anticipate what our customers might need in future as well as what they need right now.

Service operations

Likes: Techy jokes & nice dinners

A diverse bunch with one key focus: performance and stability. Quick to react and calm in the face of a tech emergency, the team spans everything from DevOps to service management, ensuring that things are always working as they should.

Technology

Likes: Smashing bugs & fragging colleagues

Our multi-disciplined tech team are progressive, fast-moving and passionate about what they do. They’re self-motivated and innovative, learning from their mistakes as well as their successes in a lean, agile, process-light environment.

UX

Likes: Workshops, skiing & falling over at yoga

Rational, curious, experimental and calm, the UX team makes sure that our users’ needs are always represented. They know that thoughtful UX design can help us hit our business goals, and they simplify processes so that our products are always logical and easy to use.

 

 

Find out more about life at JustGiving and view our current vacancies